Mini advertises that making a request for roadside assistance through this app results in faster service. Not true. I have requested roadside assistance over the phone in the past and had relatively quick response time. When making a request over the app, however, I waited for an hour until the app said there were “technical difficulties” and forced me to call roadside assistance. I called roadside assistance and was advised that sometimes the app cannot find a dispatcher, which causes delays. Apparently these delays do not occur if you call in your request. In my case, it was a delay resulting in me waiting 2.5 hours for a jumpstart! I’m deleting this app immediately and absolutely do not recommend it.